Senior Residential Aide | EHP (Bronx, NY) – HSNY

We Are Hiring

Join our team and help NYC's homeless access the funding, tools, training and support they need.

Join Our Team

Who We Are

HSNY is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable and permanent housing.

Our Mission? End Homelessness.

Housing Solutions of New York (HSNY) is looking for a Senior Residential Aide (EHP) to join the team!

This Position Will Be Based: Bronx, NY

Primary Function/Purpose:

The Senior Residential Aide (EHP) will provide direct oversite to RA’s on duty during the shift. These individuals are licensed security professionals responsible for monitoring HRA/HASA clients and ensuring the safety within the facility. The EHPMP SRAs will also have F80 Licensure for the facilities assigned.

Responsible for providing safety and general support to assigned program in various department or division. Problems encountered by the incumbent are straightforward and can usually be resolved using common sense or through supervisory guidance. Job duties requires general familiarity with Housing Solutions of New York Association programs, services, and operations. Makes routine, relatively low-cost expenditures, as delegated by supervisor.

Duties And Responsibilities:

  • Provide direct oversite and leadership of Residential Aides during the shift.
  • Communicate daily shift concerns to RA Manager.
  • Complete shift report at the end of assigned shift and send to site leadership.
  • Model courtesy and professionalism when assisting clients, staff or other officials.
  • Communicates and ensures that all Priority 1/Level 1 incidents are reported within 24 hours.
  • Organize and facilitate new client intakes when applicable.
  • Monitor the security of the entire facility implementing the surveillance system and rounds.
  • Ensure the safety of all residents and staff.
  • Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and ensures all events are logged in the Facility Logbook.
  • Generate shift reports at the end of all shifts.
  • Generate and submit applicable paperwork to senior leadership and/or funding sources.
  • File all paperwork relating to shift coverage.
  • Provide a professional greeting to all visitors and callers.
  • Generate and submit all incident reports, which include detailed information of the incident and names of the first responders (i.e. police, ambulance, fire department, ACS, political parties, news).
  • Ensure the lobby and front of the building is always cleared.
  • Prevent loitering in all areas within and surrounding the building.
  • Assist with fire drills/emergency evacuations.
  • Assist custodial and security staff with the maintenance of the facility when directed.
  • Distribute mail to staff and clients.
  • Enforce the curfew regulation and facilitate room check and hourly rounds and disposal of trash. Implement all programmatic needs as necessary and outlined by the Director and Funding Sources.
  • Assists with conducting partial Intake Assessment and move outs as instructed by site leadership using Intake documents provided.
  • Provides emergency coverage where applicable, as needed.
  • Assists with holding staff meetings, supervisory and in-service training sessions.
  • Performs other duties as assigned by the RA Manager and/or Program Director.


  • High school diploma or equivalent or the equivalent combination of education and experience. High School Diploma/ GED

Certifications Required:

  • (F-02) NYC Fire Guard for Shelters (MUST be completed within the first month of hiring.)
  • NYS Security License, Eight and Sixteen Hour. NYC Fire Safety Coordinator (F24), First Aid and CPR Certificate.


  • 1 to 2 years of progressively responsible professional work experience in a social services agency required.
  • Direct client/participant services preferred.

Related Skills or Knowledge:

  • Computer literacy-skills in Microsoft Suite.
  • Good writing and communication skills.
  • Employee must be proficient in written and oral English; written and oral Spanish proficiency is preferred.

Salary $18.46 an hour - Full-time

What We Offer

Interested? Apply Now

Thank you for your interest in working with us!


HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.

Proof of Vaccination is a Job Requirement at HSNY

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