Programs & Services

We help NYC’s homeless access the funding, tools, training and support they need.

Our Programs and Services

HSNY believes housing is a HUMAN RIGHT! HSNY Programs and Services focuses on motivating clients towards building a better life for themselves, their families, and their communities. HSNY provides a diverse range of high-quality services to its clients through a team of passionate, dedicated, and experienced staff. Serving thousands of clients across all five boroughs, HSNY offers people experiencing homelessness the support they need to be equipped for independent living.

Transitional Housing​

Transitional Housing

Stable Housing is an essential factor in promoting client success, HSNY is dedicated to providing comprehensive services and support for individuals who are experiencing homelessness, food insecurity and supportive housing. HSNY’s transitional housing programs promotes community amongst clients and staff through group meetings and events. Through our commitment to provide quality services, HSNY programs are designed to prepare for independent living in a safe and supportive environment.

HSNY’s transitional housing programs provide clients with access to diverse services, including case management, care coordination, housing assistance and solution-focused groups. Our commitment to our clients includes staff assistance with housing applications, interviews, and the moving process.

Pathway to Permanent Housing​

Pathway to Permanent Housing

Everyone deserves a HOME! Through our continuum of care, HSNY offers assistance with securing entitlements/benefits, submitting housing applications and documentation for receiving housing subsidies/rental assistance, guidance on tenant’s rights, and responsibilities prior to leasing, and accompaniment to housing viewings.

Our Approach (Social Support Services)​

Our Approach (Social Support Services)

HSNY’s Solution-Focused Approach has a core element of empowering clients of their own abilities in solving life’s problems. Rather than traditional approaches, the solution-focused approach focuses on how the problem was derived and allows for a goal-oriented focus to problem solving.

HSNY has adopted this approach as the best theory to promote staff and client success. For many clients, given the motivation to develop personal goals for independent living is an empowering process that enhances their recovery.

Emergency PLWHA Housing​

Emergency PLWHA Housing

HSNY offers assistance with securing entitlements/benefits, submitting housing applications and documentation for receiving housing subsidies/rental assistance, priority access to landlords/brokers, guidance on tenants’ rights, and responsibilities prior to leasing, and accompaniment to housing viewings.

Connections to Care: Building Resilience in Youth

Connections to Care:
Building Resilience in Youth

Connections to Care: Building Resilience in Youth (C2C:BRY) program was developed to provide mental health resources and tools to youth that were negatively impacted by COVID-19 pandemic stress. HSNY was awarded the $750k grant to provide mental health support and resources to youth within Task Force for Racial Inclusion and Equity (TRIE) neighborhoods. HSNY provides these services to youth who reside in the neighborhoods of Fordham, University Heights, Highbridge, Concourse, Morrisania and Crotona.

Food & Nutrition Services​

Food & Nutrition Services

The Food and Nutrition Services (FNS) Program at the Housing Solutions of New York aims to reduce the number of PLWH who experience food insecurity and empower clients to increase independence with healthy eating, and nutrition.

Health Home Supportive Housing​

Health Home Supportive Housing

The overall goal of the MRT Health Home Supportive Housing Program (HHSHP) is to provide rental subsidies and access to affordable, stable supportive housing for high utilizers of Medicaid services who are medically vulnerable and chronically homeless. The program offers opportunities to learn life skills for successful community living and improved health outcomes.

Domestic Violence and Empowerment Initiative (DOVE)

Domestic Violence and Empowerment Initiative (DOVE)

HSNY intervenes in the lives of domestic violence survivors, ensuring that they receive compassionate, culturally appropriate, trauma-informed, and strength-based interventions and services that not only address their trauma, but also provide housing and social support. Social Service staff also conduct referrals to health care, substance abuse treatment, legal services, entitlements/benefits, and other social services in order to comprehensively address survivors’ needs.

Youth Works Plus Program

The goal of the Work Plus Program is to offer employment pathways to youth and simultaneously address the medical, housing, and supportive service needs of those who were formerly involved with the criminal justice system or are at risk for adverse involvement with the justice system. The program aims to successfully sustain reentry into the community within a year of referral for clients who are referred by the Department of Probation’s Crisis Management System Providers.

Our Approach (Social Support Services)​

Our Approach (Social Support Services)

HSNY’s Solution-Focused Approach has a core element of empowering clients of their own abilities in solving life’s problems. Rather than traditional approaches, the solution-focused approach focuses on how the problem was derived and allows for a goal-oriented focus to problem solving.

HSNY has adopted this approach as the best theory to promote staff and client success. For many clients, given the motivation to develop personal goals for independent living is an empowering process that enhances their recovery.

Solution-focused approach to client engagement consist of case management, conflict resolution, crisis intervention, substance use disorder counseling, mental health support, referrals to mental health, youth services, and other supportive services in the community. Building life skills and pursuing self-directed goals, with the guidance and assistance of HSNY staff, promotes clients’ physical and mental health. This process also enhances a sense of well-being.

Emergency PLWHA Housing​

Emergency PLWHA Housing

Program Eligibility:

The NYC Human Resources Administration (HRA) refers eligible clients to Emergency Housing facilities managed by HSNY.

Program Features and Accomplishments:

HSNY EHPMP works together with HRA to ensure quality services are being provided to clients residing in EHP facilities. HSNY EHPMP Program provides daily oversight of assigned facility providers that are located in all NYC boroughs -Bronx, Brooklyn, Manhattan, Queens and Staten Island. HSNY oversees facility providers to ensure they adhere to NYC Housing standards and codes and offer social service referrals to clients as necessary.

HSNY inspectors conduct in-person inspections of facilities in our portfolio to ensure health and safety standards are maintained. Inspection-related concerns are monitored with prompt follow-up. HSNY monitors providers’ compliance with tracking occupancy and availability of community linkages for needed social service referrals for clients. HSNY’s Vendor Managers communicate daily with EHP housing providers to ensure NYC HRA provider standards and requirements are met. HSNY also monitors all client complaints and incidents. In addition, there is a 24/7 hotline number for nightly and weekend coverage.

Food & Nutrition Services​

Food and Nutrition Services

Program Eligibility:

To be eligible for the program, clients must meet income, residency, and medical requirements.

Program Features and Accomplishments:

1. An onsite client-choice food pantry that offers nutritious food weekly

2. Individual nutritional counseling with a Registered Dietitian to achieve health and wellness goals

3. Regular nutrition education group classes that promote discussions with other clients around nutrition

4. Nutritional supplements to support underweight and/or malnourished clients

5. Regular comprehensive check-ins to connect clients with other health and supportive services providers to improve health and other socioeconomic concerns

Youth Works Plus Program

Program Eligibility:

1. The NYC Human Resources Administration (HRA) refers eligible clients to Emergency Housing facilities manged by HSNY. Bronx youth in the catchment area of the 42nd Precinct 16 to 30 years, who have a history of Criminal Justice involvement or are at risk for involvement with the criminal justice system.

Program Features and Accomplishments:

1. Offer any array of services to improve work readiness and employablity

2. Offer individualized support with building soft skills, basic life skills, family strengthening, economic opportunity/employment, and social networking and community benefit projects.