Programs · Housing
C.R.E.A.T.E. Supportive Housing
Community, Resilience, Empowerment, Access, Transformation, and Equity: permanent housing paired with hands-on support.

Program Overview
C.R.E.A.T.E. provides permanent, affordable housing paired with hands-on support for individuals who need ongoing assistance to remain stable and independent. Clients live in their own apartments while receiving individualized support from dedicated case managers.
Participation is voluntary and rooted in choice, respect, and person-centered care. The program uses a scattered-site model, with apartments located throughout the community rather than a single building, supporting real community integration.
Who We Serve
C.R.E.A.T.E. serves individuals and families who have experienced homelessness and may be living with mental health challenges, substance use disorders, HIV/AIDS, or other medical vulnerabilities, prioritizing dignity, autonomy, and individualized pathways to stability.
Services and Support
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Case management and ongoing tenant support, typically weekly
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Housing retention and eviction prevention
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Crisis intervention, counseling, and peer support
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Financial literacy, budgeting, and money management
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Independent living and housekeeping skills development
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Coordination with medical, mental health, and substance use providers
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Culturally responsive and LGBTQIA-affirming services
Impact and Benefits
Tenants gain the security of permanent housing combined with flexible, responsive support that adapts over time, strengthening health outcomes, community integration, and reducing the risk of returning to homelessness. For many clients, supportive housing is a turning point: a home, and the tools to keep it.
Referrals and eligibility
Referrals come through city agencies, healthcare providers, community partners, and HSNY programs. Eligibility is determined by housing need, program criteria, and funding requirements.
All Programs
Temporary Transitional Housing
Community Health Programs
C.R.E.A.T.E. Supportive Housing
Home Health Care Management
Youth Services Program
Emergency Housing Program
Financial Literacy
Workforce Readiness: JUST Health
Need support now?
Speak with our team about shelter, food, and case management. Available 24/7.