Director of Social Services, LMSW

Provides clinical leadership and oversight to a Social Services team including Case Managers, Housing specialist, and clinical interns. Additionally, the DSS will participate in or lead interdisciplinary teams including psychologists, psychiatrists, substance abuse counselors, medical professionals, representatives of government agencies, and other individuals whose goal is to help families become self-sufficient, integrated into the community, and housing independent. 

• Lead the Social Services team in all aspects of service provision to our clients. 
• Identify, evaluate, and establish service linkages with community-base providers. 
• Prepare for, participate in, and or lead any internal or DHS client case conferences. 
• Conduct weekly or bi-weekly supervision with all direct reports. 
• Provide supportive counseling to children and families. 
• Partner with the Housing Specialist in identifying appropriate housing resources. 
• Participate in unit inspections, assessing client household skills and ADL’s and leading the team to respond appropriately and timely to any clinical concerns. 
• Coordinate the admission and discharge process of shelter residents.
• Enforce DHS/HSNY rules, policies, and guidelines by proactively outreaching and counseling clients. 
• Participate in the reporting, investigation, and documenting of all significant incidents to the Shelter Director, HSNY Executive Team members, and all appropriate reporting agencies (DHS, ACS, NYPD, etc.), as required by all applicable regulations and laws. 
• Compile and contribute statistical data to the Shelter Director (or anyone / he designates) in support of internal and external reporting requirements. 
• Prepare and submit case summaries and reports both internally and to regulatory agencies. 
• Respond timely to requests for information from HSNY, DHS and or any external entity in consultation with the Shelter Director. 
• Participate in: weekly or bi-weekly supervision with the Shelter Director; weekly all-staff meetings; monthly Community (Residential) meetings, some of which may extend your work day by an hour. 
• Mediate conflicts between direct reports and any program staff members, or staff and residents. 
• Assume all duties as required in the absence of the Shelter Director. 
• Assure that performance evaluations of direct reports are completed and reviewed annually or at the end of the probationary period for new hires. 
• Ensure that case files are organized, and client records are accurate, current, and meet all DHS specifications.
• Develop and revise clinical policies and procedures as appropriate.
• Identify and enroll staff in all appropriate trainings and conduct in-service trainings.
• Facilitate participation of social services staffers in monthly community meetings.
• Conceptualize, develop, and provide oversight of group activities designed to enhance the skills and self-esteem of program participants.  

EDUCATION AND EXPERIENCE

• LMSW (Required).
• 2-4 years DHS/HRA case management experience.
• Candidate must be proficient in written and oral English; Knowledge of at least one of the following service areas is required: homeless related issues, criminal justice, HIV/AIDS, substance abuse. Prior training experience in CARES database is helpful. Knowledge of MS Word, PowerPoint and other database programs. 

Adheres to Housing Solutions of New York Policies and Procedures. Acts as a role model within and outside the agency. Performs duties as workload necessitates.

Attendance and dependability; the employee can be depended on to report to work at the scheduled time and is seldom absent from work.

Employee can be depended upon to complete work in a timely, accurate and through manner and is conscientious about assignments.

Communication and Contact: the employee communicate both verbally and in writing with superiors, colleagues, and individuals inside and outside Housing Solutions of New York.

Relationships with others; the employee works and communicates effectively and relates well with others including superiors, colleagues, and individuals inside and outside Housing Solutions of New York.

The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

Employee adheres to mission statement and guiding principals.

The work environment described here is representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, stoop, use hands or fingers, or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, kneel, talk, or hear. The employee must occasionally lift and/or move up to 10-15 pounds. Specific vision abilities required by the job include close vision and distance vision. Must be able to travel within the five boroughs of New York City using all modes of public transportation. 

Send your resume to [recruitment@hsofny.org] with the name of the position in the subject line.